This disclaimer ("Disclaimer", "Agreement") is an agreement between SAHEL("Sahel for electronic services", "us", "we" or "our") and you ("User", "you" or "your"). This Disclaimer sets forth the general guidelines, terms and conditions of your use of the Sahel mobile application and any of its products or services (collectively, "Mobile Application" or "Services").
Any views or opinions represented in this Mobile Application reflect the views and opinions of Sahel for electronic services, its affiliates, Content creators or employees. Any views or opinions are not intended to malign any religion, ethnic group, club, organization, company, or individual.
You may not modify, print or copy any part of the Mobile Application. Inclusion of any part of this Mobile Application in another work, whether in printed or electronic or other form, or inclusion of any part of the Mobile Application in another mobile application by embedding, framing or otherwise without the express permission of SAHEL is prohibited.
This Mobile Application accepts forms of advertising. Advertising space will always be identified as such.
SAHEL guarantees the accuracy, reliability and completeness of the information and content on, distributed through or linked, downloaded or accessed from this Mobile Application. Furthermore, information contained in the Mobile Application and any pages linked to from it are subject to change at any time and without warning.
We reserve the right to modify this Disclaimer at any time, effective upon posting of an updated version of this Disclaimer in the Mobile Application. When we do we will send you an email to notify you. Continued use of the Mobile Application after any such changes shall constitute your consent to such changes.
You acknowledge that you have read this Disclaimer and agree to all its terms and conditions. By accessing the Mobile Application, you agree to be bound by this Disclaimer. If you do not agree to abide by the terms of this Disclaimer, you are not authorized to use or access the Mobile Application.
These terms and conditions ("Terms", "Agreement") are an agreement between SAHEL ("SAHEL", "us", "we" or "our") and you ("User", "you" or "your"). This Agreement sets forth the general terms and conditions of your use of the SAHEL mobile application and any of its products or services (collectively, "Mobile Application" or "Services").
You must be at least 18 years of age to use this Mobile Application. By using this Mobile Application and by agreeing to this Agreement you warrant and represent that you are at least 18 years of age. If you create an account in the Mobile Application, you are responsible for maintaining the security of your account and you are fully responsible for all activities that occur under the account and any other actions taken in connection with it. Providing false contact information of any kind may result in the termination of your account. You must immediately notify us of any unauthorized uses of your account or any other breaches of security. We will not be liable for any acts or omissions by you, including any damages of any kind incurred as a result of such acts or omissions. We may suspend, disable, or delete your account (or any part thereof) if we determine that you have violated any provision of this Agreement or that your conduct or content would tend to damage our reputation and goodwill. If we delete your account for the foregoing reasons, you may not re-register for our Services. We may block your email address and Internet protocol address to prevent further registration.
You shall pay all fees or charges to your account in accordance with the fees, charges, and billing terms in effect at the time a fee or charge is due and payable. If, in our judgment, your purchase constitutes a high risk transaction, we will require you to provide us with a copy of your valid government-issued photo identification, and possibly a copy of a recent bank statement for the credit or debit card used for the purchase. We reserve the right to change products and product pricing at any time. We also reserve the right to refuse any order you place with us. We may, in our sole discretion, limit or cancel service purchased per person, per household or per order. These restrictions may include orders placed by or under the same customer account, the same credit card, and/or orders that use the same billing and/or shipping address. In the event that we make a change to or cancel an order, we may attempt to notify you by contacting the e-mail and/or billing address/phone number provided at the time the order was made.
Occasionally there may be information in the Mobile Application that contains typographical errors, inaccuracies or omissions that may relate to product descriptions, pricing, availability, promotions and offers. We reserve the right to correct any errors, inaccuracies or omissions, and to change or update information or cancel orders if any information in the Mobile Application or on any related Service is inaccurate at any time without prior notice (including after you have submitted your order). We undertake no obligation to update, amend or clarify information in the Mobile Application including, without limitation, pricing information, except as required by law. No specified update or refresh date applied in the Mobile Application should be taken to indicate that all information in the Mobile Application or on any related Service has been modified or updated.
The order processing came as follow: Firstly, a client shall submit a service request via SAHEL mentioning the location, type of service, description about the service required, and payment method. Secondly, the service provider shall calculate the cost of the service per hour, whether inclusive of the cost of materials, estimate time required to complete the job and estimate time when will start the job, Thirdly The service provider shall sent the Job proposal via SAHEL app Fourthly the client accept the Job proposal, after completing the job the client shall pay the service cost via SAHEL, in cash, or by any other way of payment in order to get the 30-day warranty service hereinbefore noted, provided that the client shall document and respond to the received order via SAHEL from beginning to end.
If you decide to enable, access or use third-party services, be advised that your access and use of such other services is governed solely by the terms and conditions of such other services, and we do not endorse, are not responsible or liable for, and make no representations as to any aspect of such other services, including, without limitation, their content or the manner in which they handle data (including your data) or any interaction between you and the provider of such other services. You irrevocably waive any claim against SAHEL with respect to such other services. SAHEL is not liable for any damage or loss caused or alleged to be caused by or in connection with your enablement, access or use of any such other services, or your reliance on the privacy practices, data security processes or other policies of such other services. You may be required to register for or log into such other services on their respective mobile applications. By enabling any other services, you are expressly permitting SAHEL to disclose your data as necessary to facilitate the use or enablement of such other service.
As for SAHEL responsibilities and liabilities as to the warranty period shall only follow up the timely fulfilment of a user's order by a service provider, with no extra fees, or shall only replace a service provider with another during the warranty period at the expense of the defaulted service provider, provided that the payment, paid to the new service provider, shall not exceed the cost of the maintenance service after deducting SAHEL's commission. SAHEL shall have no more related responsibilities and liabilities; SAHEL shall be held accountable for a bad service extended only.
We offer a Service uptime guarantee of 99% of available time per month. The service uptime guarantee does not apply to service interruptions caused by: (1) periodic scheduled maintenance or repairs we may undertake from time to time; (2) interruptions caused by you or your activities; (3) outages that do not affect core Service functionality; (4) causes beyond our control or that are not reasonably foreseeable; and (5) outages related to the reliability of certain programming environments.
We are not responsible for Content residing in the Mobile Application. In no event shall we be held liable for any loss of any Content. It is your sole responsibility to maintain appropriate backup of your Content. Notwithstanding the foregoing, on some occasions and in certain circumstances, with absolutely no
obligation, we may be able to restore some or all of your data that has been deleted as of a certain date and time when we may have backed up data for our own purposes. We make no guarantee that the data you need will be available.
This Agreement does not transfer from SAHEL to you any SAHEL or third-party intellectual property, and all right, title, and interest in and to such property will remain (as between the parties) solely with SAHEL. All trademarks, service marks, graphics and logos used in connection with our Mobile Application or Services, are trademarks or registered trademarks of SAHEL or SAHEL licensors. Other trademarks, service marks, graphics and logos used in connection with our Mobile Application or Services may be the trademarks of other third parties. Your use of our Mobile Application and Services grants you no right or license to reproduce or otherwise use any SAHEL or third-party trademarks.
To the fullest extent permitted by applicable law, in no event will SAHEL, its affiliates, officers, directors, employees, agents, suppliers or licensors be liable to any person for (a): any indirect, incidental, special, punitive, cover or consequential damages (including, without limitation, damages for lost profits, revenue, sales, goodwill, use or content, impact on business, business interruption, loss of anticipated savings, loss of business opportunity) however caused, under any theory of liability, including, without limitation, contract, tort, warranty, breach of statutory duty, negligence or otherwise, even if SAHEL has been advised as to the possibility of such damages or could have foreseen such damages. To the maximum extent permitted by applicable law, the aggregate liability of SAHEL and its affiliates, officers, employees, agents, suppliers and licensors, relating to the services will be limited to an amount greater of one dollar or any amounts actually paid in cash by you to SAHEL for the prior one-month period prior to the first event or occurrence giving rise to such liability. The limitations and exclusions also apply if this remedy does not fully compensate you for any losses or fails of its essential purpose.
The formation, interpretation and performance of this Agreement and any disputes arising out of it shall be governed by the substantive and procedural laws of Amman, Jordan without regard to its rules on conflicts or choice of law and, to the extent applicable, the laws of Jordan. The exclusive jurisdiction and venue for actions related to the subject matter hereof shall be the state and federal courts located in Amman, Jordan, and you hereby submit to the personal jurisdiction of such courts. You hereby waive any right to a jury trial in any proceeding arising out of or related to this Agreement. The United Nations Convention on Contracts for the International Sale of Goods does not apply to this Agreement.
You may not assign, resell, sub-license or otherwise transfer or delegate any of your rights or obligations hereunder, in whole or in part, without our prior written consent, which consent shall be at our own sole discretion and without obligation; any such assignment or transfer shall be null and void. We are being free to assign any of its rights or obligations hereunder, in whole or in part, to any third-party as part of the sale of all or substantially all of its assets or stock or as part of a merger.
Changes and amendments
We reserve the right to modify this Agreement or its policies relating to the Mobile Application or Services at any time, effective upon posting of an updated version of this Agreement in the Mobile Application. When we do we will send you an email to notify you. Continued use of the Mobile Application after any such changes shall constitute your consent to such changes.
You acknowledge that you have read this Agreement and agree to all its terms and conditions. By using the Mobile Application or its Services you agree to be bound by this Agreement. If you do not agree to abide by the terms of this Agreement, you are not authorized to use or access the Mobile Application and its Services.
If you have any questions about this Agreement, please contact us.
This document was last updated on December 20, 2017